*To ensure that all Prima Gems products are brand new, the brand has no policy to return or exchange.
Prima Gems offers delivery throughout Thailand at no additional cost with high standard delivery service operators.Please note that we do not ship to certain addresses, such as military, certain restricted areas, pick-up points, hotels.
If you order several products, we will ship the order only once all products are available (there will be no partial shipments and unless otherwise communicated to you).
We value your privacy. This policy explains how we collect, use, and protect your personal data when you use our website and services.
Prima Gems products after purchase regularly every time for customers can receive service at any time. We have expert supervisors and tools ready to take care of your jewellery.
If you need any support, our team of experts is available to help answer all your questions.